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Release Date: February 22, 2024

Release Version: 1.8.34

Release Notes Date: February 22, 2024

Bug Fixes

  • Corrected wording on the attachment page under Travel

  • Items are removed from the screen once deleted without a refresh

  • Maintenance and repair items select using the Select All function

  • Train-the-trainer items do not produce an error message

  • Converted consumer status filters to two separate dropdowns instead of check boxes

  • Updated attachment counts on tables to be more readable

  • Minor wording corrections for pop-up menus

  • Shipping or tax total displays the last 0

  • Signature block has been removed from SAR and Reimbursement Claims to improve accessibility

  • SAR due date is 60 days from creation, not 30

  • SAR does not require an upload from an Authorized Signer

Known Issues

Issue Title



Capacity Overload

When overloaded, the system displays the message “Capacity Overload: Your premium capacity is overloaded, expect temporary delays” This may happen when loading or viewing a report.

Wait 15-20 seconds until the issue resolves.

System Requirements

Desktop Browsers 
A computer with 4 or more GB of RAM

  • Chrome >= 50

  • Edge >= 13

  • Safari >= 10

  • Firefox >= 43

  • Opera >= 37 

Note: Any recent Chromium based browser should be compatible including but not limited to Brave, Vivaldi, Chromium

Mobile Devices
Most mobile devices (iPhone, iPad, Android Phones)

  • Chrome for Android >= 103 

  • Safari on iOS >= 10

  • Android Browser >= 103 

  • Firefox for Android >= 101


Access the Service Desk for the NDBEDP Centralized Database where you will be able to enter a ticket for our Customer Service team who will respond within 48 hours.

Access the NDBEDP Centralized Database Help Center where you will find step-by step instructions on how to use all of the features found in the database.

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