National Deaf-Blind Equipment Distribution Program Centralized Database
Release Date: August 31, 2022
Release Version: 1.7.0
Release Notes Date: August 31, 2022
Overview
The National Deaf-Blind Equipment Distribution Program (NDBEDP) enables reimbursements for services and equipment provided to deaf-blind individuals. The NDBEDP Centralized Database is a web-based application that enables certified entities in the program to submit claim reimbursement data and generate required semi-annual reports based on the aggregated claims reimbursement data.
Features
Features for the newest version of the NDBEDP Centralized Database include:
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Improved on-screen readability
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Annual Audit Reports can be directly submitted and approved by the FCC
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Inventory Equipment filter is now available for Maintenance and Repair items
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Step-by step, accessible directions now include video tutorials
Known Issues
|
Issue Title |
Behavior |
Workaround |
|
Additional money added to cost in Travel |
When adding a training cost to a travel item, the cost shows additional dollars equal to the number of hours for the training time. |
This is a visual error and is not reflected in the data. The amount will be correct in the reimbursement claim. |
|
Capacity Overload |
When overloaded, the system displays the message “Capacity Overload: Your premium capacity is overloaded, expect temporary delays” This may happen when loading or viewing a report. |
Wait 15-20 seconds until the issue resolves. |
|
Failed upload for documents |
At times, a message that an upload failed because of a refused connection displays when attempting to upload a document. |
Select Save again to submit the file. |
|
Breadcrumbs not functioning |
Breadcrumbs take the user to a blank page when navigating in Technicians, Consumers, and Assessments. |
Use the navigation bar to navigate instead of using the breadcrumbs. |
|
Time shows on Edit Cost screen for Equipment |
When a user is editing costs for Equipment, the Time field shows at the top of the page. |
Time is not a required field for Equipment and can be left blank. |
|
Undefined Error Messages |
When a user is logged in, they may receive error messages that are undefined. |
Log out of the system and log back in. |
|
No Data Appears |
When a user is logged in, no data appears under the categories such as Consumers, Technicians, Assessments, etc. |
Log out of the system and log back in. |
System Requirements
Desktop Browsers
A computer with 4 or more GB of RAM
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Chrome >= 50
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Edge >= 13
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Safari >= 10
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Firefox >= 43
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Opera >= 37
Note: Any recent Chromium based browser should be compatible including but not limited to Brave, Vivaldi, Chromium
Mobile Devices
Most mobile devices (iPhone, iPad, Android Phones)
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Chrome for Android >= 103
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Safari on iOS >= 10
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Android Browser >= 103
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Firefox for Android >= 101
Support
Access the Service Desk for the NDBEDP Centralized Database where you will be able to enter a ticket for our Customer Service team who will respond within 48 hours.
Access the NDBEDP Centralized Database Help Center where you will find step-by step instructions on how to use all of the features found in the database.