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2022-10-13

National Deaf-Blind Equipment Distribution Program Centralized Database

Release Date: October 13, 2022

Release Version: 1.7.8

Release Notes Date: October 14, 2022

Overview

The National Deaf-Blind Equipment Distribution Program (NDBEDP) enables reimbursements for services and equipment provided to deaf-blind individuals.  The NDBEDP Centralized Database is a web-based application that enables certified entities in the program to submit claim reimbursement data and generate required semi-annual reports based on the aggregated claims reimbursement data.

Features

The newest version of the NDBEDP Centralized Database includes the Mass Cost feature. Mass Cost enables users to add costs for any items that do not have a cost associated with them. This allows for costs to be captured in real time but entered with a 0 amount and the cost to be filled in at a later date. The functionality for Mass Cost includes:

  • adding an hourly rate to items,

  • dividing a total amount among items

  • adding a specific cost to many items.

Mass Cost can be used for costs divided by a flat cost amount, dividing a percentage of a salary, when final costs for services are not determined until the end of the month, and much more.

Known Issues

Issue Title

Behavior

Workaround

Capacity Overload

When overloaded, the system displays the message “Capacity Overload: Your premium capacity is overloaded, expect temporary delays” This may happen when loading or viewing a report.

Wait 15-20 seconds until the issue resolves.

Undefined Error Messages

When a user is logged in, they may receive error messages that are undefined.

Log out of the system and log back in.

No Data Appears

When a user is logged in, no data appears under the categories such as Consumers, Technicians, Assessments, etc.

Log out of the system and log back in.

System Requirements

Desktop Browsers 
A computer with 4 or more GB of RAM

  • Chrome >= 50

  • Edge >= 13

  • Safari >= 10

  • Firefox >= 43

  • Opera >= 37 

Note: Any recent Chromium based browser should be compatible including but not limited to Brave, Vivaldi, Chromium

Mobile Devices
Most mobile devices (iPhone, iPad, Android Phones)

  • Chrome for Android >= 103 

  • Safari on iOS >= 10

  • Android Browser >= 103 

  • Firefox for Android >= 101

Support

Access the Service Desk for the NDBEDP Centralized Database where you will be able to enter a ticket for our Customer Service team who will respond within 48 hours.

Access the NDBEDP Centralized Database Help Center where you will find step-by step instructions on how to use all of the features found in the database.

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