National Deaf-Blind Equipment Distribution Program Centralized Database
Release Date: July 5, 2022
Release Version: 1.5.27
Release Notes Date: August 3, 2022
Overview
The National Deaf-Blind Equipment Distribution Program (NDBEDP) enables reimbursements for services and equipment provided to deaf-blind individuals. The NDBEDP Centralized Database is a web-based application that enables certified entities in the program to submit claim reimbursement data and generate required semi-annual reports based on the aggregated claims reimbursement data.
Features
The NDBEDP Centralized Database transforms a lengthy process that required a lot of time and paperwork into a more streamlined and environmentally-friendly experience and includes:
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Easy to use, accessible forms for data entry
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Creation of Semi-Annual Reports in just a few simple steps
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Trackable status for all Reimbursement Claims
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Step-by step, accessible directions
Known Issues
|
Issue Title |
Behavior |
Workaround |
|
Additional money added to cost in Travel |
When adding a training cost to a travel item, the cost shows additional dollars equal to the number of hours for the training time. |
This is a visual error and is not reflected in the data. The amount will be correct in the reimbursement claim. |
|
Disappearing Scroll Bar
|
When accessing the Reimbursements screens, the scroll bar disappears and the user is not able to scroll down or up on the page. |
Select refresh at the top left of your screen to regain scrolling functionality. |
|
Total Costs in Search Grids |
Total costs in search grids do not update after saving a new item or editing an existing item. |
Refresh your screen. |
|
Train-the-Trainer Training Details |
Training details does not indicate whether or not it is a Train-the-Trainer event. |
Any training item without a consumer is a Train-the-Trainer event. |
|
Train-the-Trainer costs |
When adding costs for Train-the-Trainer, other costs can be added, including travel. This should not be allowed. |
Add only Train-the-Trainer to travel and cost details. |
|
Capacity Overload |
When overloaded, the system displays the message “Capacity Overload: Your premium capacity is overloaded, expect temporary delays” This may happen when loading or viewing a report. |
Wait 15-20 seconds until the issue resolves. |
|
Incorrect date on Inventory Equipment |
After adding a new Inventory Equipment item, the item reports a date requested of 01/01/1 if no date is entered for the date requested. |
Enter a date requested for the new Inventory Equipment item. |
|
Maintenance/Repair - Edit button on locked items |
The Edit button displays on the Details screen and the table for Maintenance/Repair items even though they have been submitted and should be locked for editing. |
Do not use the Edit button on submitted items. |
|
Failed upload for documents |
A message that an upload failed because of a refused connection displays when attempting to upload a document. |
Select Save again to submit the file. |
|
New Equipment from installation or maintenance/repair |
Creating new Equipment from the Installation page does not allow you to select new Equipment. |
|
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Consumer Ineligible message displays behind window |
When you edit a consumer and mark them as ineligible, the message displays behind the blurred screen. |
Select the blurred background to view the error message. |
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Breadcrumbs not functioning |
Breadcrumbs take the user to a blank page when navigating in Technicians, Consumers, and Assessments. |
Use the navigation bar to navigate instead of using the breadcrumbs. |
|
Time shows on Edit Cost screen for Equipment |
When a user is editing costs for Equipment, the Time field shows at the top of the page. |
Time is not a required field for Equipment and can be left blank. |
System Requirements
Desktop Browsers
A computer with 4 or more GB of RAM
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Chrome >= 50
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Edge >= 13
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Safari >= 10
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Firefox >= 43
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Opera >= 37
Note: Any recent Chromium based browser should be compatible including but not limited to Brave, Vivaldi, Chromium
Mobile Devices
Most mobile devices (iPhone, iPad, Android Phones)
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Chrome for Android >= 103
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Safari on iOS >= 10
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Android Browser >= 103
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Firefox for Android >= 101
Support
Access the Service Desk for the NDBEDP Centralized Database where you will be able to enter a ticket for our Customer Service team who will respond within 48 hours.
Access the NDBEDP Centralized Database Help Center where you will find step-by step instructions on how to use all of the features found in the database.