2022-08-03
National Deaf-Blind Equipment Distribution Program Centralized Database
Release Date: July 5, 2022
Release Version: 1.5.27
Release Notes Date: August 3, 2022
Overview
The National Deaf-Blind Equipment Distribution Program (NDBEDP) enables reimbursements for services and equipment provided to deaf-blind individuals. The NDBEDP Centralized Database is a web-based application that enables certified entities in the program to submit claim reimbursement data and generate required semi-annual reports based on the aggregated claims reimbursement data.
Features
The NDBEDP Centralized Database transforms a lengthy process that required a lot of time and paperwork into a more streamlined and environmentally-friendly experience and includes:
Easy to use, accessible forms for data entry
Creation of Semi-Annual Reports in just a few simple steps
Trackable status for all Reimbursement Claims
Step-by step, accessible directions
Known Issues
Issue Title | Behavior | Workaround |
Additional money added to cost in Travel | When adding a training cost to a travel item, the cost shows additional dollars equal to the number of hours for the training time. | This is a visual error and is not reflected in the data. The amount will be correct in the reimbursement claim. |
Disappearing Scroll Bar | When accessing the Reimbursements screens, the scroll bar disappears and the user is not able to scroll down or up on the page. | Select refresh at the top left of your screen to regain scrolling functionality. |
Total Costs in Search Grids | Total costs in search grids do not update after saving a new item or editing an existing item. | Refresh your screen. |
Train-the-Trainer Training Details | Training details does not indicate whether or not it is a Train-the-Trainer event. | Any training item without a consumer is a Train-the-Trainer event. |
Train-the-Trainer costs | When adding costs for Train-the-Trainer, other costs can be added, including travel. This should not be allowed. | Add only Train-the-Trainer to travel and cost details. |
Capacity Overload | When overloaded, the system displays the message “Capacity Overload: Your premium capacity is overloaded, expect temporary delays” This may happen when loading or viewing a report. | Wait 15-20 seconds until the issue resolves. |
Incorrect date on Inventory Equipment | After adding a new Inventory Equipment item, the item reports a date requested of 01/01/1 if no date is entered for the date requested. | Enter a date requested for the new Inventory Equipment item. |
Maintenance/Repair - Edit button on locked items | The Edit button displays on the Details screen and the table for Maintenance/Repair items even though they have been submitted and should be locked for editing. | Do not use the Edit button on submitted items. |
Failed upload for documents | A message that an upload failed because of a refused connection displays when attempting to upload a document. | Select Save again to submit the file. |
New Equipment from installation or maintenance/repair | Creating new Equipment from the Installation page does not allow you to select new Equipment. |
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Consumer Ineligible message displays behind window | When you edit a consumer and mark them as ineligible, the message displays behind the blurred screen. | Select the blurred background to view the error message. |
Breadcrumbs not functioning | Breadcrumbs take the user to a blank page when navigating in Technicians, Consumers, and Assessments. | Use the navigation bar to navigate instead of using the breadcrumbs. |
Time shows on Edit Cost screen for Equipment | When a user is editing costs for Equipment, the Time field shows at the top of the page. | Time is not a required field for Equipment and can be left blank. |
System Requirements
Desktop Browsers
A computer with 4 or more GB of RAM
Chrome >= 50
Edge >= 13
Safari >= 10
Firefox >= 43
Opera >= 37
Note: Any recent Chromium based browser should be compatible including but not limited to Brave, Vivaldi, Chromium
Mobile Devices
Most mobile devices (iPhone, iPad, Android Phones)
Chrome for Android >= 103
Safari on iOS >= 10
Android Browser >= 103
Firefox for Android >= 101
Support
Access the Service Desk for the NDBEDP Centralized Database where you will be able to enter a ticket for our Customer Service team who will respond within 48 hours.
Access the NDBEDP Centralized Database Help Center where you will find step-by step instructions on how to use all of the features found in the database.