Consumer equipment and related items to make telecommunications service, internet access service, and advanced communications, including interexchange services and advanced telecommunications and information services accessible to eligible low-income individuals who are deaf-blind.

Eligible Expenses for Equipment Costs can be found in the Reimbursement Request Filing Instructions or in Eligible Expenses for the Centralized Database.

Search for Equipment

  1. In the navigation panel, select Services, then Equipment.

  2. Enter search criteria into one or more of the fields. The list of equipment will filter based on your criteria.

Add Equipment

  1. In the navigation panel, select Services, then Equipment.

  2. Select + New to add new equipment.

    blue button that reads plus new
  3. In the New Equipment pop-up window:

    1. Enter the name of the equipment item.

    2. Enter the serial number.

    3. Enter the brand of the equipment.

    4. Select or enter the function of the equipment.

    5. Check the boxes to indicate if the equipment is inventory and/or a device. To check if the equipment is a device, refer to the Reimbursement Request Filing Instructions.

    6. Select an existing consumer or select + New Consumer from the drop-down box to create a new consumer. See Consumers for more information on creating a new consumer. The State Program field will automatically populate.

    7. Enter the date of need assessment.

    8. Enter the date received.

    9. To add costs at the end, check add cost after saving. See Costs for more information on how to add costs.

      New equipment pop-up with equipment name drop-down in the upper left, serial number to the right, brand below equipment name, function drop-down below serial number, equipment is inventory checkbox below brand, equipment is a device checkbox below function, drop-down for consumer name below inventory, state program below device, date of need assessment below consumer, date received below state program, add cost after savings toggle below date of need, button for Save and Cancel in bottom right.
  4. Select Save.

Edit Equipment

  1. In the navigation panel, select Services, then Equipment.

  2. Select the Edit icon (green pencil and paper) next to the equipment you want to modify.

    Edit icon (green pencil and paper)
  3. In the Edit Equipment pop-up window, edit the information in the fields as applicable.

    Edit equipment pop-up with equipment name drop-down in the upper left, serial number to the right, brand below equipment name, function drop-down below serial number, equipment is inventory checkbox below brand, equipment is a device checkbox below function, drop-down for consumer name below inventory, state program below device, date of need assessment below consumer, date received below state program,  button for Save and Cancel in bottom right.
  4. Select Save.

OR

  1. In the navigation panel, select Services, then Equipment.

  2. Select the View icon (blue eye) next to the equipment you want to edit.

    View icon (blue eye)
  3. On the Details tab, select Edit.

    Equipment details page details tab highlighted and costs, shipping and tax, notes and attachments tab to the right. Status, equipment name. date requested, date received, serial number, inventory, brand, function, device, consumer and entity listed on the left with the edit button in the right corner highlighted in a red box.
  4. In the Edit Equipment pop-up window, edit the information in the fields as applicable.

    Edit equipment pop-up with equipment name drop-down in the upper left, serial number to the right, brand below equipment name, function drop-down below serial number, equipment is inventory checkbox below brand, equipment is a device checkbox below function, drop-down for consumer name below inventory, state program below device, date of need assessment below consumer, date received below state program, button for Save and Cancel in bottom right.
  5. Select Save.

  6. On the Costs tab, select the Edit icon (green pencil and paper) next to the line item you want to modify. See Costs for more information on how to edit costs.

    Line items with description, category, time, cost, page number, and icons for to attach, edit and delete. The edit icon is highlighted by a red box.
  7. In the Edit Cost pop-up window, edit the information in the fields as applicable.

    Edit cost pop-up with the time in hours blank, the activity type on the left locked as equipment, the category drop-down box to the right, the documentation page number under the activity type, the cost to the right of the activity type, and the descitption under cost.  The Save and Cancel buttons are in the bottom right.
  8. Select Save.

  9. On the Shipping/Tax tab, select the Edit icon (green pencil and paper) next to the shipping and tax you want to modify.

    Equipment details with Shipping and Tax tab selected.  Invoice number, receipt number, description, state program, total cost, and icons to view, edit and delete are shown.  The edit icon is highlighted by a red box.
  10. In the Edit Shipping and Tax pop-up window, edit the information in the fields as applicable. Select Next and Back to navigate between fields.

    Edit shipping and tax pop-up with a drop-down box for state program on the top left, the invoice date on the top right, the receipt number under the state program and the description under the receipt number.  The buttons for Next and Back are in the bottom left and the buttons for Save and Cancel are in the bottom right.
  11. Select Save.

  12. On the Notes tab, select Edit next to the note you want to modify.

    Equipment Notes page with notes tab selected at top left.  NOtes search bar on top with plus new button onthe right.  Below the search bar on the left is the body of a note with the date, time and who it was created by.  Below the note on the right are the words edit and delete.  The word edit is highlighted by a red box.
  13. In the Edit Equipment Note pop-up window, edit the information in the fields as applicable. See Notes for more information on how to edit notes.

    Edit equipment note pop-up with a label text field and a note content text field below.  The Save and Cancel buttons are in the right bottom corner.
  14. Select Save.

Return Equipment

  1. In the navigation panel, select Services, then Equipment.

  2. Navigate to the equipment you want to return and select the return icon (purple arrow).

    Return icon (purple backwards-facing arrow)
  3. In the Return Equipment pop-up window, enter:

    1. The return amount.

    2. A description of the return.

      Return equipment pop-up with a text field for return amount on the top and a text field for description below.  Buttons for Save and Cancel are in the bottom right.
  4. Select Save. The amount returned is displayed in red.

Delete Equipment

  1. In the navigation panel, select Services, then Equipment.

  2. Select the Delete icon (red trash can) next to the equipment you want to delete.

    Delete icon (red trash can)
  3. On the delete prompt, select Yes.

You may also want to add a Note, an Attachment, or a Cost to your data.