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Accept or Decline an Invite

Accept an Invite (New Account)

To create a new account, your tenant’s account manager must send you an invite. Once you have received an invite, use the following steps to accept the invite and create a new account.

  1. Open the email from auth@auth.rolkaloube.com with the subject, Rolka Loube account creation invite.

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Rolka Loube Account Creation Invite

  1. Select the link in the email. The Create Account page opens in your browser.

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Create Account

  1. Enter your name in the Name field.

  2. Enter a new password that meets the password requirements in the Password field.

    1. The password must meet the following requirements.

      • Be at least 14 characters

      • Contain at least 1 lowercase letter

      • Contain at least 1 uppercase letter

      • Contain at least 1 digit

      • Contain at least 1 special character
        Note: Your password may contain spaces, emoji, or other special characters.

  3. Re-enter your password in the Repeat password field exactly as it was entered above. The password must match that in the Password field.

  4. Select Create account.

  5. Get your tenant’s account manager to assign you any roles you may need.

Accept or Decline an Invite (Existing Account)

  1. Sign in to the Rolka Loube Authenticator.

  2. Select the blue button with your name in the upper right corner of the screen.

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Invites

  1. Select Invites from the drop-down menu. The My Invites page appears.

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My Invites

  1. Select one of the following:

    1. Accept to join the tenant.

    2. Decline if you do not want to join the tenant.

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