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Email Two-Factor Authentication

Use email two-factor authentication to enhance your account security. This method will require you to verify your identity by entering a code sent to your registered email address before accessing the Authenticator.

Activate Email Two-Factor

If your email two-factor authentication is not yet enabled and you want to activate it, use the following steps.

  1. Sign in to the Rolka Loube Authenticator.

  2. Select My Account from the navigation panel on the left. The Profile page appears.
    Note: You can also select the blue button with your name in the top right corner. Then, select My Profile from the drop-down menu.

  3. Select the Security tab.

enable email.png

Two-factor Authentication

  1. Select Enable email two-factor.

Disable Email Two-Factor

If your email two-factor authentication is already enabled but you want to disable it, use the following steps.

  1. Sign in to the Rolka Loube Authenticator.

  2. Select My Account from the navigation panel on the left. The Profile page appears.
    Note: You can also select the blue button with your name in the top right corner. Then, select My Profile from the drop-down menu.

  3. Select the Security tab.

disable email.png

Two-Factor Authentication

  1. Select Disable email two-factor.

You must have at least one form of two-factor authentication enabled. If you enable TOTP two-factor authentication, then disable email two-factor, and lose your TOTP secret (such as by losing your phone or failing to transfer the application to a new phone), then you will lose access to your account.

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