Reset Password

If you forgot your password and need to reset it, use the following steps.

1. Open your web browser and navigate to https://auth.rolkaloube.com.

2. Select Forgot Password. The Reset Password page appears.

3. Enter your email address in the Email field.

4. Select Send password reset email. You will receive a confirmation message that an email has been sent.

The reset password link will only be valid for 24 hours. If the link has expired, repeat steps 1-4 above.

6. Open the email from auth@auth.rolkaloube.com with the subject, Rolka Loube password reset.

7. Select the link in the email. The Rolka Loube Reset Password page appears.

8. Enter a new password that meets the password requirements in the New password field.

   1. The password must meet the following requirements:

      • Be at least 14 characters

      • Contain at least 1 lowercase letter

      • Contain at least 1 uppercase letter

      • Contain at least 1 digit

      • Contain at least 1 special character
        Note: Your password may contain spaces, emoji, or other special characters.

9. Re-enter your password in the Repeat password field exactly as it was entered above. The password must match that in the New Password field.

10. Select Reset password. You will receive a confirmation email with the subject, Rolka Loube password changed.