Maintenance and Repair covers the ongoing maintenance of equipment provided through the program, as well as equipment used for demonstrations or temporary loans. These services help ensure consumers continue to have reliable access to telecommunications, the internet, and advanced communications services.
Maintenance and repair activities may include troubleshooting and repairing equipment, replacing parts, installing software or hardware updates, refurbishing returned equipment, servicing equipment under warranty, and maintaining demonstration or loaner equipment.
Eligible Expenses for Maintenance and Repair Costs can be found in the NDBEDP Filing Instructions or in Eligible Expenses for the Centralized Database.