NDBEDP Release Notes
NDBEDP Release Notes
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2022-09-27

National Deaf-Blind Equipment Distribution Program Centralized Database

Release Date: September 27, 2022

Release Version: 1.7.6

Release Notes Date: September 27, 2022

Overview

The National Deaf-Blind Equipment Distribution Program (NDBEDP) enables reimbursements for services and equipment provided to deaf-blind individuals.  The NDBEDP Centralized Database is a web-based application that enables certified entities in the program to submit claim reimbursement data and generate required semi-annual reports based on the aggregated claims reimbursement data.

Features

Features for the newest version of the NDBEDP Centralized Database include:

  • Multiple bug fixes

Known Issues

Issue Title

Behavior

Workaround

Capacity Overload

When overloaded, the system displays the message “Capacity Overload: Your premium capacity is overloaded, expect temporary delays” This may happen when loading or viewing a report.

Wait 15-20 seconds until the issue resolves.

Undefined Error Messages

When a user is logged in, they may receive error messages that are undefined.

Log out of the system and log back in.

No Data Appears

When a user is logged in, no data appears under the categories such as Consumers, Technicians, Assessments, etc.

Log out of the system and log back in.

System Requirements

Desktop Browsers 
A computer with 4 or more GB of RAM

  • Chrome >= 50

  • Edge >= 13

  • Safari >= 10

  • Firefox >= 43

  • Opera >= 37 

Note: Any recent Chromium based browser should be compatible including but not limited to Brave, Vivaldi, Chromium

Mobile Devices
Most mobile devices (iPhone, iPad, Android Phones)

  • Chrome for Android >= 103 

  • Safari on iOS >= 10

  • Android Browser >= 103 

  • Firefox for Android >= 101

Support

Access the Service Desk for the NDBEDP Centralized Database where you will be able to enter a ticket for our Customer Service team who will respond within 48 hours.

Access the NDBEDP Centralized Database Help Center where you will find step-by step instructions on how to use all of the features found in the database.